Rollerball Mechanism

Roller Issue with Wicked Good Rollerball Perfume - Quick Fix Tutorial or Replacement Assistance

We apologize for any inconvenience you may be experiencing with the roller mechanism in your Wicked Good Rollerball Perfume. Your satisfaction is our top priority, and we're here to help. Please follow the step-by-step tutorial below to try fixing the issue. If the problem persists, we'll be more than happy to assist you in getting a replacement.

Quick Fix Tutorial for Rollerball Mechanism:

1. Ensure the perfume bottle is upright and placed on a stable surface.
2. Gently remove the rollerball by rocking it back and forth. Using a pair pliers helps.
3. Inspect the rollerball for any debris or damage. 
4. Check if the stainless steel roller is sitting correctly within the cap. If not, gently press the rollerball into the cap until it clicks into place.
5. To control the flow of liquid, you can enlarge the hole with a thin screwdriver.
6. Replace the roller and cap on the perfume bottle by firmly pressing on bottle until secure.
7. Test the rollerball by applying light pressure and rolling it on your wrist or the back of your hand. It should glide smoothly and dispense the perfume evenly.

If you've followed these steps and the issue remains unresolved, please don't hesitate to reach out to our customer service team for further assistance.

To request a replacement, you can do so here.

Once again, we apologize for any inconvenience, and we appreciate your understanding. Your satisfaction is important to us, and we'll do our best to resolve this issue promptly.

x Cheri
Founder
Wicked Good