SHIPPING
SHIPPING TIME
Orders are processed and shipped within 2-5 business days (Monday-Friday) of purchase, unless otherwise stated in the status bar located on the top of each page. We update our TAT (turn around time) accordingly.
Weekly specials, promotional offers and PR requests may take additional days to ship. Order time for bespoke or custom blends as well as wholesale and private label fragrances may take longer, details of which can be found in the product description. When your order ships, we will either email or SMS, you a shipping confirmation with tracking information, depending on your selection at checkout.
If you haven't received a tracking number, kindly check your account or order status and spam folder. Should it still be missing, please feel free to reach out to us for assistance. We aim to respond within 24-48 hours, often sooner. If you have already submitted a query, we kindly ask that you wait for our response rather than sending multiple inquiries through chat, social media, etc., as this may extend the time it takes for us to get back to you.
SHIPPING REGIONS
We ship worldwide, including United States APO and post office boxes.
SHIPPING CARRIER
We ship United States Postal Service. Orders being shipped to P.O. Boxes, APOs and FPOs all will be shipped United States Postal Service. If you need to expedite an order, please email hi@wicked-good.co and we will do our best to accommodate your request.
SHIPPING RATES
UNITED STATES
Standard shipping on orders over 75.00 FREE to all US destinations.
| $0.00 - $19.99 USD | $5.99 USD |
| $20.00 - $29.99 USD | $7.99 USD |
| $30.00 - $74.99 USD | $9.99 USD |
| $75.00 USD | FREE SHIPPING |
Select First Priority, and your order is guaranteed to skip the line and ship within 48 hours Monday-Friday.
CANADA
Standard shipping on the above destination:
|
$0.00 - $39.99 USD
|
$19.99 USD |
|
$40.00- $99.99 USD
|
$24.99 USD |
| $1000.00- $149.99 USD | $34.99 USD |
|
$150.00 USD
|
FREE SHIPPING |
INTERNATIONAL WORLDWIDE
Standard shipping on the above destinations:
| $0.00 - $12.50 USD | $19.99 USD |
| $12.51 - $34.99 USD | $24.99 USD |
| $35.00 - $74.99 USD | $29.99 USD |
| $75.00 - $99.99 USD | $39.99 USD |
| $100.00 - $299.99 USD | $49.99 USD |
| $300.00 | FREE SHIPPING |
SALES TAX
Sales tax will only be charged for orders shipped to Illinois State.
SHIPPING EXCEPTIONS
Shipments that encounter exceptions such as clearance delays or delivery exceptions due to incorrect address can be reshipped at the customers expense. Please contact us. If a shipment is lost in transit, damaged or delivered without contents, we will cover the replacement and shipping: no refunds will be granted.
PRE ORDERS, CUSTOM, WHOLESALE OR PRIVATE LABEL ORDERS + PERFUME BAR
Are not available for free shipping. Some of our items are available for pre-order. The estimated ship date will be stated on the product detail page and/or in the product name. Orders that include pre-order items will appear as "In Production" in the My Orders section of My Account until the day the item ships.
You will receive a shipping confirmation email with the tracking information when the pre-ordered item ships. If your order contains multiple items, including both available and pre-order items, available items will ship immediately and you will receive additional shipping confirmations for each subsequent shipment. For pre-ordered, custom, wholesale or private label items, your credit card will be charged at purchase so that your item can enter production.
INTERNATIONAL SHIPPING {Canada + UK exception}
MyUS.com offers convenient, fast international shipping to more than 225 countries. Sign up with MyUS.com and receive your own U.S. street address to receive merchandise. Use your new U.S. shipping address at checkout when placing your order with us. MyUS.com provides specialized international package forwarding services from your new U.S. address to your international address.
