SHIPPING

SHIPPING TIME
Orders are processed and shipped within 3-5 business days (Monday - Friday) of purchase. Weekly Specials or promotional offers and PR requests can take 7-10 days to ship.

Please allow 7-15 business days for bespoke / custom blends / wholesale or private label orders. When your order ships, you will receive a shipping confirmation email with tracking information. Please allow up to 24 hours for the information to populate on the shipper end. 

SHIPPING REGIONS
At the moment, we ship to the United States, including APO and U.S. post office boxes as well as worldwide.

SHIPPING CARRIER
Most orders ship United States Postal Service. Orders being shipped to P.O. Boxes, APOs and FPOs all will be shipped United States Postal Service. If you need to expedite an order, please email us and we will do our best to accommodate your request. 

SHIPPING RATES

UNITED STATES
Standard shipping on orders over 69 FREE to all US destinations.

CANADA
Standard shipping on the above destination:

INTERNATIONAL WORLDWIDE
Standard shipping on the above destinations:

FIRST PRIORITY
First Priority * Guaranteed to ship 1-2 business days * of placing your order. This is not faster shipping, but faster processing. Your order is shipped within two business days of placing your order, no matter our current turn around time. 

SHIPPING INSURANCE
When placing your order, optional shipping insurance is offered. This protects you in case your package does not arrive, arrives damaged or is stolen. If you have purchased insurance; and need to file a claim, please click here.

SALES TAX
Sales tax will only be charged for orders shipped to Illinois state.

SHIPPING EXCEPTIONS
Shipments that encounter exceptions such as clearance delays or delivery exceptions due to incorrect address or parcel returned for unpaid import duty/ excise tax / VAT can be reshipped at the customers expense. Please contact us. If a shipment is lost in transit, damaged or delivered without contents, we will cover the replacement and shipping: no refunds will be granted.

ESTIMATED DELIVERY TIMES
Beat the holiday rush, order early. We are expecting heavy order volume along with our shipping partners. Please make sure your packages arrive in time this holiday season by placing your order before December 18, 2022.

North America: 1-5 business days
Canada: 3-7 business days
Europe: 5-15 business days
Australia, New Zealand and Oceania: 5-15 business days
Asia Pacific: 10-15 business days
Rest of the World: 10-20 business days

PRE ORDERS & CUSTOM ORDERS
Some of our items are available for pre-order or customization. You will receive a shipping confirmation email with the tracking information when the pre-ordered item ships. If your order contains multiple items, including both available and pre-order items, available items will ship immediately and you will receive additional shipping confirmations for each subsequent shipment. For pre-ordered items, your credit card will be charged at purchase so that your item can enter production.

WHOLESALE & PRIVATE LABEL
Larger orders are typically shipped FedEx. Please allow 7-10 business days for production. If our lead time is longer, it will be noted on your invoice. Once your order ships, you'll receive tracking details via email. Please note, once a wholesale order or private label order is placed, there is no cancellation. Items are made-to-order and considered final sale.