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Hold or Cancel Your Subscription
If you need to hold or cancel (we're sorry to see you go!) your Scent Club subscription, it's easy; and should only take a minute or two. Simply log in to your CrateJoy account. How do I hold a subscription?
You are able to hold any active subscription using your account at cratejoy.com. This will hold the subscription from renewing for a month and assure your spot, even if we are sold out.
How do I cancel a subscription?
You are able to cancel any active subscription using your account at cratejoy.com. Keep in mind, though, this will not issue a refund but simply stop the subscription from renewing.
You can cancel your Cratejoy subscription but following these steps: