CLEAN CONSCIOUSLY CRAFTED FRAGRANCE

WICKED GOOD

FAQs

Want to track your order? If you want find out when it will ship or change the delivery address, this is the place to ask.

Our products are made fresh to order. Please allow 2-4 business days for order processing.


Upgrading to First Priority expedites the processing portion (not shipping method), orders are skip the line and are shipped the next business day.


Orders ship from our warehouse in Glenview, IL.


Orders to US destinations usually take from 3-5 business days. International shipments can take anywhere from 7-14 business days.

Please, if you need an item quicker, please contact us and we will do our best to accommodate you.

We sell samples of every fragrance we offer. You can purchase one on the individual scent page or order a sample palette.

We ship worldwide. We offer free shipping to all US destinations on orders over $69.00.  We ship to PO, APO and FPO boxes.

For more details including destinations, rates and time in transit, please click here.

Select "First Priority" for shipping during checkout.

The First Priority option expedites the production of your order, not the shipping speed. First Priority allows you to "jump to the front of the line".

All our our items are handcrafted and made to order, one at a time. Orders typically take 2-4 business days for production.

If our production time is exceeds 5 business days; it will be posted on the notice bar on the top of each page of our website.

If you need expedited shipping, please place your order, then email us.

We will get back to you with rates and options. We will do our best to accommodate your request.

Wicked Good products are sold in specialty retailers throughout North America.

Please visit our store locator to find a store near you. For international retailer inquiries, please email us at wickedgoodco@gmail.com.

As times and tastes change, Wicked Good occasionally retires a fragrance to make room for exciting new collections.

It is always hard to retire a fragrance when we know there are still happy users out there making a particular scent part of their day.

We have learned over the years that every fragrance has a life span and some are longer than others.

Please reach out, we're happy to help you find something new to love.

Wicked Good is formulated without a list of over 50 ingredients. For the full list, check out our ingredient deck.

Wicked Good fragrances are formulated WITHOUT: 

- Parabens 

- Sulfates 

- Phthalates

- Gluten
- Silicone

What else you need to know:

All of our products are cruelty free + vegan. Each product is handcrafted in small batches using wild harvested, sustainable, and certified organic ingredients when available. If you have additional questions regarding any of our ingredients, just reach out. We're happy to help.

Want to Smell Wicked Good? Join the Wicked Good Scent Club!

Wicked Good is the original curated subscription service for artisanal fragrance connoisseurs sending a fresh, fun box of one, limited-edition perfume and 2-3 delightfully scented bath and body or home products each month. #SmellWickedGood 

If you'd like more dets or have any other questions regarding our subscription, they can usually be answered here.

What's inside the Wicked Good Box?
If you want to Smell Wicked Good, join the Scent Club! Wicked Good is the original curated subscription service for clean fragrance connoisseurs. We send a clean, consciously crafted limited-edition perfume and 2-3 delightfully scented bath and body or home products each month. We now also offer a perfume oil roller only subscription. All items are 100% vegan and cruelty-free because we cherish our furry friends.

Can I buy just one box? 

Yes! Click here to buy a single box or a 3, 6 or 12 month subscription that won't auto renew. After selecting the number of boxes, you'll move to the checkout page. Make sure the "This is a gift" box is selected on the checkout page where you input your payment info. Also make sure the "Automatically renew this subscription" box is not checked. You can use this method if you’d like to pay for a 1, 3, 6 or 12 month subscription and not have it renew.

How much is shipping; and do you ship internationally? 

Shipping to United States is free. Shipping to Canada is $20.00 USD per month. Shipping anywhere else is $30.00 USD per month. From time to time, international customers do incur customs, duties or tax charges to accept their package. These fees are out of our control and are the responsibility of the customer to pay in order to receive their package.

Can I see what's in the box before I order it?
Yes! We post a sneak peek on the first of each month here. You can also check out all our super cool past boxes here too.

I love the box from X (July 2000), can I order that box?
Our boxes are only available from the first of each month until the last day of the month; or until the box sells out. We're sorry; it sucks for all of us, but it happens. If a box sells out; and you're a subscriber, we've got you covered. No worries, you'll receive your box. If you're not a subscriber; you're outta luck. :(


How is the Scent Club Box packaged?

Our boxes are shipped using beautiful kraft paper boxes made from 100% recycled materials and printed on with plant-based inks. We use crinkle paper to pad the contents when shipping fragile items.

How long does it take for my Scent Club Box to arrive?

We'll email you a tracking number when your box is on its way. We ship via USPS from Chicago, IL. Those of you in surrounding states should receive your boxes within a day or two of the ship date. The further away, the longer it will take, but it shouldn't be more than one week for anywhere in the US. International orders usually take 7-10 business days to arrive.

Can I send a one-time gift that won’t auto renew?

You sure can! Click here to buy a gift subscription that won't auto renew. Enter your giftees shipping address (not your own) and we'll handle shipping directly to them. To confirm that your gift purchase won't auto renew, make sure the "This is a gift" box is selected on the checkout page where you input your payment info. Also make sure the "Automatically renew this subscription" box is not checked. You can use this method if you’d like to gift a 1, 3, 6 or 12 month subscription and not have it renew.

Can I add a gift note?

Absolutely. Simply type in your gift note in checkout; and we'll include a hand-written note in your box.

How do I cancel?

To cancel, login to your Wicked Good account and under the “Your Subscription(s)” section you’ll see a blue “Edit” button. On the next page you can click “Cancel Subscription” (bottom left) or “Skip Next Renewal” (top right). After cancelling, you'll still receive any boxes you’ve paid for and then your subscription will end. We do not offer refunds on prepaid subscriptionsMonthly subscriptions auto renew on the 10-11th (depending on your time zone) of the month so it’s best to cancel by the 8th if you don’t want to receive the next box. If you cancel your subscription after being billed on the 10-11th, you’ll still receive the box you were billed for.

How does the Scent Club Box work?

You can sign up to receive a recurring subscription or gift subscription that doesn’t auto renew. If you don’t want your purchase to auto renew, check the "This is a gift" box and then do not check the "Automatically renew this subscription". You can save if you sign up for a 3 or 6 or 12 month plan. You can visit the subscription page to see all the payment options available.

When and how often will I be billed?

You'll be billed for your first box the moment you sign up. Our monthly bill date is the 10-11th (depending on your time zone) of each month.

When does the Scent Club Box ship?

You'll receive a tracking number when your order ships. First time subscriber boxes are shipped immediately, 24-48 hours of placing your order.  Ongoing subscribers boxes shipped the 10-12 of each month.

If you ordered a product from our shop, they will ship in separate boxes within 2-3 business days unless otherwise noted on the product page. Please be patient as multiple item orders will result in boxes arriving a few days apart.

What currency do you charge in?

All prices are in USD.

What is your refund / return policy?

We rarely have issues with our products or boxes but when we do we always work hard to resolve any issues that come up. All of our products and box orders are made to order and therefore are final sale, and not available for returns or refunds. If you receive a product that is defective or if an item is missing from your order, we will be happy to ship you a replacement. Please do not ship items back to us, you can keep any defective products.

How does your trees.org partnership work?

We have a partnership with trees.org and for every box and boutique item sold, we plant a tree. For more information please visit their website at trees.org.


If you'd like more details or have any other questions, please reach out, we're happy to help! |

Wicked Good products are gluten free.

Absolutely not. We love our furry friends. Wicked Good do not test products on animals. We guarantee the safety of our products by using ingredients that have been used reliably for many years.

All of our fragrances are certified cruelty free and vegan.

We would love to hear from you!

Feel free to connect with us in our private VIP group or drop us a note here.

Yes--- We encourage you to to mix + match! There are no hard and fast ‘rules’ to fragrance mixing, matching and layering, so we encourage you to be as experimental as you like.

However, a good tip to bear in mind is that if things smell good together in life, they will likely smell good on you. For example, try combining ‘Woodsmoke’ and ‘Marshmallow’ to conjure a cozy evening spent toasting marshmallows in front of a roaring log fire. Or, combining ‘Dirt’ with almost any scent that represents something that grows from the ground!

If you would like some help to get started, please feel welcome to text our resident layering expert, 847-220-6265; or check out the unique combinations in our Perfume Bar

If for any reason you are not satisfied, please contact Customer Service.

For more information, please see our Return Policy.

Wholesale inquiries are welcome. To apply for wholesale access, click here. Please click here if you are interested in custom, bulk or private label fragrances.

For subscription boxes, we offer reliable, quick and competitive cost share options. Please contact us with your requirements: product, quantity, date you need items by. 

Bloggers, vloggers and social media reviewers, click here to apply.

We also offer a very generous affiliate program.

We offer a very generous affiliate program.

There's a lot to love at Wicked Good. Start your wishlist today.

Wow. You're through. Feel free to reach out! We will get back to you ASAP.

STOCKISTS

At Wicked Good, we delight in all the small details that make our products special.


You'll find our wonderful wares at these fine retailers accross the globe.

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